Privacy Policy

Last Updated: March 3, 2026

Introduction

LEGACY GROUP INVESTMENTS LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Request a cash offer for your property

Contact us via phone, email, or contact forms

Subscribe to our newsletter or updates

Participate in surveys or promotions

This information may include: name, email address, phone number, property address, and other details about your property and situation.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

IP address

Browser type and version

Operating system

Pages visited and time spent on pages

Referring website addresses

How We Use Your Information

We use the information we collect for the following purposes:

To provide and improve our services

To evaluate residential properties and prepare purchase offers

To communicate with you about your inquiry or transaction

To coordinate with title companies and closing professionals

To verify ownership and property details

To send you updates, newsletters, and marketing materials (with your consent)

To analyze website usage and improve user experience

To comply with legal obligations

To protect against fraud and unauthorized access

Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We may share information with third-party service providers who perform services on our behalf, such as:

Property valuation services

Email and communication platforms

Analytics providers

Title companies and closing agents

Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

SMS/Text Messaging Privacy and Consent

A2P Compliance Statement

LEGACY GROUP INVESTMENTS LLC is committed to full compliance with A2P (Application-to-Person) messaging regulations, including the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, CTIA guidelines, and applicable telecommunications requirements.

SMS Consent Policy

By providing your phone number and explicitly consenting via the checkboxes on our forms, you agree to receive text messages from LEGACY GROUP INVESTMENTS LLC at the mobile number you provided. Key principles of our SMS consent policy:

Consent must be explicit through checkbox selection. Providing a phone number alone does NOT constitute consent

Each consent type (transactional vs. marketing) is collected separately

Marketing consent is entirely optional and not required to use our services

You can withdraw consent at any time by replying STOP

Consent is specific to LEGACY GROUP INVESTMENTS LLC and not transferable

Types of Messages and Content

We send two distinct types of SMS messages, each requiring separate consent:

Transactional Messages:

Non-promotional messages including:

Property inquiry responses

Offer updates

Appointment reminders and confirmations

Transaction status updates

Document requests

Customer service communications

Marketing Messages: Promotional content including:

Special offers and promotions

Market updates and news

Educational content about our services

Referral program information

All messages will clearly identify LEGACY GROUP INVESTMENTS LLC as the sender and include information about the message type and purpose.

Message Frequency and Timing

Message frequency varies based on your activity and the stage of your property transaction:

Transactional: Variable frequency based on your active transactions (typically 2-10 messages per transaction, may vary)

Marketing: Message frequency may vary but will not exceed 4 messages per month.

We respect reasonable messaging hours and will not send non-urgent messages outside of 8am-8pm local time zone unless related to an active transaction.

Message and Data Rates

Message and data rates may apply as determined by your mobile carrier. You are responsible for any charges incurred from your carrier for receiving or sending text messages. Contact your mobile carrier for details about your messaging plan and any applicable charges. We are not responsible for carrier charges.

How to Opt Out (STOP Commands)

You can opt out of receiving text messages at any time using any of these methods:

Reply STOP, END, QUIT, CANCEL, or UNSUBSCRIBE to any message

Call us at (321) 321-9072 to request removal

Email us at [email protected] with your opt-out request

After opting out, you will receive one confirmation message acknowledging your request. You may continue to receive messages briefly as messages already queued are delivered. Note that opting out of marketing messages does not affect transactional messages related to active transactions.

How to Get Help (HELP Commands)

For assistance with our SMS service:

Reply HELP or INFO to any message for assistance

Call our support line at (321) 321-9072

Email us at [email protected] with questions

Visit our website for additional support resources

SMS Data Collection and Usage

When you opt in to SMS communications, we collect and use the following information:

Mobile phone number

Consent type and timestamp

Message delivery status

Opt-out requests and preferences

Carrier information (automatically provided)

This information is used solely to:

Deliver requested messages and communications

Maintain compliance records

Honor opt-out requests

Improve message delivery and service quality

Comply with legal and regulatory requirements

Third-Party Sharing - SMS Service Providers Only

Your SMS consent and mobile phone number are NOT shared with third parties for their marketing purposes.

We only share your mobile number with:

SMS service providers and telecommunications carriers who deliver our messages (required for service operation)

Service providers who assist with compliance, analytics, and message delivery under strict confidentiality agreements

These service providers are contractually prohibited from using your information for their own purposes or sharing it with others. Your consent remains specific to LEGACY GROUP INVESTMENTS LLC.

SMS Data Retention

We retain SMS consent records and related data for:

Active consent: Duration of consent plus 4 years for compliance purposes

Opt-out records: Permanently retained to honor your preferences

Message logs: Up to 3 years for compliance and dispute resolution

Your SMS Privacy Rights

You have the right to:

Withdraw consent at any time without penalty

Access your SMS consent records

Request correction of your mobile number

Request deletion of your SMS data (subject to legal retention requirements)

File a complaint about our SMS practices

To exercise these rights, contact us at (321) 321-9072.

Important Compliance Notes

Providing your phone number alone does NOT grant SMS consent - explicit checkbox consent is required

Transactional message consent is separate from marketing consent

Marketing SMS consent is optional and CANNOT be required to use our services or receive property offers

Marketing SMS consent CANNOT block form submission if unchecked

Your SMS consent information is NOT shared with third parties except SMS service providers

We comply with Do Not Call (DNC) registry requirements

We maintain consent records for regulatory compliance and dispute resolution

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights

Depending on your location, you may have the following rights:

Access to your personal information

Correction of inaccurate information

Deletion of your information

Opt-out of marketing communications

Restriction of processing

Data portability

To exercise these rights, please contact us at (321) 321-9072.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookies through your browser settings, but disabling cookies may affect website functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

LEGACY GROUP INVESTMENTS LLC

3956 TOWN CENTER BLVD

SUITE 392

ORLANDO, FL 32837

Email: [email protected]

Phone: (321) 321-9072